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Tawk.to is a free live chat application that allows businesses to monitor and chat with visitors on their website. It is entirely free to use with unlimited agents, and monetizes through paid services like hiring chat agents.
Category
Customer Support
Subcategory
Live Chat
// ACCESS METHODS
Web AppDesktop AppiOS AppAndroid App
// COMPLIANCE
○SOC2○ISO27001●GDPR○HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Completely free with unlimited agents
Paid Plans
Remove tawk.to branding $19/month; Chat Agents from $1/hour
API Cost
Not available yet
// MORE IN LIVE CHAT
L
LiveChatCustomer SupportLive Chat
#live chat#customer service#chatbot
C
CrispCustomer SupportLive Chat
#messaging#live chat#shared inbox
O
Observe.AICustomer SupportLive Chat
#contact center#conversation intelligence#quality assurance
// USE CASES
Free live chat for small business websitesReal-time visitor monitoringCustomer support with multiple agentsHiring remote chat agents through tawk.toKnowledge base (free) with chat integration