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Crisp is an AI customer messaging platform that centralizes live chat, email, social media, and messaging apps in one inbox. It offers a shared inbox, AI chatbot builder, knowledge base, and CRM features for teams.
Category
Customer Support
Subcategory
Live Chat
// ACCESS METHODS
Web AppDesktop AppiOS AppAndroid App
// COMPLIANCE
○SOC2○ISO27001●GDPR○HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Free for 2 agents with basic features
Paid Plans
Pro $25/month (4 agents), Unlimited $95/month
API Cost
Not available yet
// MORE IN LIVE CHAT
L
LiveChatCustomer SupportLive Chat
#live chat#customer service#chatbot
T
Tawk.toCustomer SupportLive Chat
#free live chat#customer support#website chat
O
Observe.AICustomer SupportLive Chat
#contact center#conversation intelligence#quality assurance
// USE CASES
Multi-channel customer messagingLive chat with proactive message triggersAI chatbot for customer FAQsCRM-integrated customer profilesTeam collaboration on customer conversations