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LiveChat is a comprehensive live chat and customer service software that enables real-time communication between businesses and website visitors. It features AI chatbots, canned responses, ticketing, and rich reporting analytics.
Category
Customer Support
Subcategory
Live Chat
// ACCESS METHODS
Web AppDesktop AppiOS AppAndroid App
// COMPLIANCE
○SOC2○ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
14-day free trial
Paid Plans
Starter $20/agent/month, Team $41/agent/month, Business $59/agent/month
API Cost
Not available yet
// MORE IN LIVE CHAT
C
CrispCustomer SupportLive Chat
#messaging#live chat#shared inbox
T
Tawk.toCustomer SupportLive Chat
#free live chat#customer support#website chat
O
Observe.AICustomer SupportLive Chat
#contact center#conversation intelligence#quality assurance
// USE CASES
Real-time website visitor supportLead capture and qualification via chatE-commerce customer support and salesAI chatbot automation for common queriesCustomer service team performance analytics