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Kustomer is an AI-powered CRM platform designed for customer service teams that provides a unified view of every customer interaction. Its AI features include automated conversation routing, suggested replies, and customer sentiment analysis.
Category
Customer Support
Subcategory
Help Desk
// ACCESS METHODS
Web AppiOS AppAndroid AppAPI
// COMPLIANCE
●SOC2●ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
Enterprise $89/user/month, Ultimate $139/user/month
API Cost
Not available yet
// MORE IN HELP DESK
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F
FreshdeskCustomer SupportHelp Desk
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// USE CASES
Unified customer view across all touchpointsAI-powered conversation routing and assignmentHigh-growth e-commerce customer serviceCustomer sentiment tracking and analysisProactive outreach based on customer data