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Zendesk AI is the artificial intelligence layer powering Zendesk's customer service platform, offering AI agents, intelligent triage, and predictive analytics. It handles tickets, provides automated resolutions, and gives agents AI-powered suggestions.
Category
Customer Support
Subcategory
Help Desk
// ACCESS METHODS
Web AppiOS AppAndroid AppAPI
// COMPLIANCE
●SOC2●ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
Suite Team $55/agent/month, Suite Growth $89/agent/month, Suite Professional $115/agent/month
API Cost
Not available yet
// MORE IN HELP DESK
K
KayakoCustomer SupportHelp Desk
#help desk#live chat#ticketing
F
FreshdeskCustomer SupportHelp Desk
#help desk#multichannel support#freddy ai
K
KustomerCustomer SupportHelp Desk
#crm#customer service#ai routing
// USE CASES
Enterprise customer support ticket managementAI-powered chatbot for automated resolutionsIntelligent ticket triage and routingAgent productivity with AI suggestionsCustomer service analytics and reporting