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Five9 is an AI-powered cloud contact center solution that provides intelligent virtual agents, agent assistance, and workforce optimization tools. Its Genius AI suite includes predictive routing, real-time coaching, and automated quality management.
Category
Customer Support
Subcategory
Help Desk
// ACCESS METHODS
Web AppAPIDesktop App
// COMPLIANCE
●SOC2●ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
Per-agent monthly pricing starting ~$149/month
API Cost
Not available yet
// MORE IN HELP DESK
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Zendesk AICustomer SupportHelp Desk
#help desk#ticketing#ai agents
K
KayakoCustomer SupportHelp Desk
#help desk#live chat#ticketing
F
FreshdeskCustomer SupportHelp Desk
#help desk#multichannel support#freddy ai
// USE CASES
Inbound and outbound cloud contact centerAI virtual agent for self-service callsIntelligent call routing and prioritizationAgent assist with real-time knowledge suggestionsWorkforce management and scheduling automation