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Dixa is a conversational customer service platform that unifies phone, email, chat, and social media in a single agent interface powered by AI. Its Dixa Conversation Engine uses AI routing, chatbots, and agent assist to improve service efficiency.
Category
Customer Support
Subcategory
Help Desk
// ACCESS METHODS
Web AppAPI
// COMPLIANCE
●SOC2○ISO27001●GDPR○HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
Agent seat-based pricing starting around $39/agent/month
API Cost
Not available yet
// MORE IN HELP DESK
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#help desk#ticketing#ai agents
K
KayakoCustomer SupportHelp Desk
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F
FreshdeskCustomer SupportHelp Desk
#help desk#multichannel support#freddy ai
// USE CASES
Omnichannel customer service platform deploymentAI-powered intelligent routing of inquiriesSelf-service chatbot and knowledge baseAgent productivity with AI-suggested answersTeam collaboration on complex customer issues