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Talkdesk is an AI-powered cloud contact center platform designed for enterprise customer service teams. It features AI agents for self-service, real-time agent assistance, automated quality management, and deep CRM integrations.
Category
Customer Support
Subcategory
Help Desk
// ACCESS METHODS
Web AppAPIDesktop App
// COMPLIANCE
●SOC2●ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
CX Cloud plans from $85/user/month
API Cost
Not available yet
// MORE IN HELP DESK
Z
Zendesk AICustomer SupportHelp Desk
#help desk#ticketing#ai agents
K
KayakoCustomer SupportHelp Desk
#help desk#live chat#ticketing
F
FreshdeskCustomer SupportHelp Desk
#help desk#multichannel support#freddy ai
// USE CASES
AI-powered customer self-service deflectionAgent assist with real-time AI guidanceAutomated after-call work and summariesContact center performance analyticsIntegration with Salesforce and ServiceNow