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Salesforce Einstein is an integrated AI layer across the Salesforce platform that powers predictive lead scoring, opportunity insights, automated activity capture, generative CRM content, and AI-driven recommendations for sales and service teams. It brings machine learning and generative AI directly into the Salesforce workflow.
Category
Sales & CRM
Subcategory
CRM
// ACCESS METHODS
Web AppiOS AppAndroid AppAPI
// COMPLIANCE
●SOC2●ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
Included in Salesforce Enterprise and above; Einstein add-on from $75/user/mo
API Cost
Not available yet
// MORE IN CRM
H
HubSpot Sales HubSales & CRMCRM
#sales crm#deal pipeline#email sequences
F
FreshsalesSales & CRMCRM
#sales crm#lead scoring#deal pipeline
P
PipedriveSales & CRMCRM
#sales crm#deal pipeline#sales automation
// USE CASES
Scoring leads to prioritize sales outreachForecasting deal close likelihood with AIAuto-capturing emails and calendar activities in CRMGenerating personalized email drafts within SalesforceSurfacing next best actions for sales reps