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Re:amaze is a customer support and messaging platform for e-commerce businesses that combines live chat, email, social media, SMS, and FAQ management in one tool. It includes AI chatbots and GPT-4 powered response assistance for support agents.
Category
Customer Support
Subcategory
Help Desk
// ACCESS METHODS
Web AppiOS AppAndroid AppAPI
// COMPLIANCE
○SOC2○ISO27001●GDPR○HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
Not available yet
Paid Plans
Basic $29/user/month, Pro $49/user/month
API Cost
Not available yet
// MORE IN HELP DESK
Z
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#help desk#ticketing#ai agents
K
KayakoCustomer SupportHelp Desk
#help desk#live chat#ticketing
F
FreshdeskCustomer SupportHelp Desk
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// USE CASES
E-commerce customer support across channelsAI chatbot for FAQ and order managementTeam inbox management for support agentsCustomer satisfaction surveys and CSAT trackingIntegrated knowledge base for self-service