Dialogflow is Google Cloud's natural language understanding platform for building chatbots and voice interfaces. It offers Dialogflow ES for standard agents and Dialogflow CX for complex enterprise conversational AI.

    Category

    Customer Support

    Subcategory

    Chatbot Builder

    // ACCESS METHODS

    Web AppAPI

    // COMPLIANCE

    SOC2ISO27001GDPRHIPAA

    ● certified · ○ not verified

    // DATA STORAGE

    Region

    Trains on Data

    Self-hostable

    No

    // PRICING DETAIL

    Free Tier

    Free tier with limited requests

    Paid Plans

    ES: Text queries from $0.002 each; CX: $0.007/session

    API Cost

    $0.002-$0.007 per request
    >> OPEN TOOL

    // MORE IN CHATBOT BUILDER

    T
    Tidio
    Freemium
    Customer SupportChatbot Builder
    #live chat#chatbot#smb
    A
    Ada
    Paid
    Customer SupportChatbot Builder
    #ai agents#enterprise#automated support
    C
    Chatbot.com
    Paid
    Customer SupportChatbot Builder
    #chatbot builder#no-code#customer service

    // USE CASES

    Building NLU-powered chatbots on Google CloudVoice assistant integration with Google ActionsEnterprise customer service automationComplex multi-turn conversational flowsIntegration with Contact Center AI