Tidio is an AI-powered live chat and chatbot platform for small and medium businesses that combines a customer service chat interface with automation. Its Lyro AI chatbot can resolve up to 70% of customer inquiries automatically.

    Category

    Customer Support

    Subcategory

    Chatbot Builder

    // ACCESS METHODS

    Web AppiOS AppAndroid AppPlugin

    // COMPLIANCE

    SOC2ISO27001GDPRHIPAA

    ● certified · ○ not verified

    // DATA STORAGE

    Region

    Trains on Data

    Self-hostable

    No

    // PRICING DETAIL

    Free Tier

    Free with 50 live chat conversations/month

    Paid Plans

    Customer Service $29/month, Tidio+ $496/month

    API Cost

    Not available yet
    >> OPEN TOOL

    // MORE IN CHATBOT BUILDER

    A
    Ada
    Paid
    Customer SupportChatbot Builder
    #ai agents#enterprise#automated support
    C
    Chatbot.com
    Paid
    Customer SupportChatbot Builder
    #chatbot builder#no-code#customer service
    B
    Botpress
    Open Source
    Customer SupportChatbot Builder
    #open source#chatbot#ai agents

    // USE CASES

    Live chat support for e-commerce sitesAI chatbot for automated customer FAQ responsesCart abandonment recovery automationLead capture via chat widgetsMulti-channel customer messaging