A
Amazon Lex is an AWS service for building conversational interfaces using voice and text, powered by the same deep learning technology as Alexa. It offers automatic speech recognition (ASR) and natural language understanding (NLU) for deploying chatbots.
Category
Customer Support
Subcategory
Chatbot Builder
// ACCESS METHODS
Web AppAPICLI
// COMPLIANCE
●SOC2●ISO27001●GDPR●HIPAA
● certified · ○ not verified
// DATA STORAGE
Region
—
Trains on Data
—
Self-hostable
No
// PRICING DETAIL
Free Tier
10,000 text requests and 5,000 speech requests free/month for first year
Paid Plans
$0.00075 per text request, $0.004 per speech request
API Cost
$0.00075-$0.004 per request
// MORE IN CHATBOT BUILDER
T
TidioCustomer SupportChatbot Builder
#live chat#chatbot#smb
A
AdaCustomer SupportChatbot Builder
#ai agents#enterprise#automated support
C
Chatbot.comCustomer SupportChatbot Builder
#chatbot builder#no-code#customer service
// USE CASES
Building chatbots on AWS infrastructureAutomated call center and IVR systemsVoice interface for Alexa skillsCustomer service automation with Lambda integrationMultilingual conversational AI deployment